What is the Warranty?

Exide Technologies Express Nationwide Warranty

Our batteries are warranted against any manufacturing fault for the stated period or kilometres (whichever occurs first). 

Should it not pass a standard battery test for any reason other than after-sale damage, neglect or misuse, it will be replaced free of charge by the dealer or the dealer's agents. You may claim under the warranty by returning the battery to the place of purchase with the original purchase receipt and completed warranty card for the warranty adjudication procedure. You must bear any expense you may incur in making the claim. This express warranty is given by Exide Technologies, 1-5 Winterton Road, Clayton 3168, Victoria Australia, Phone: in Australia, 1800 800 811; in New Zealand 0800 651 611, email us via our website: www.exide.com.au or www.exide.co.nz. For full terms and conditions see website.

The benefits under this express warranty are additional to other rights and remedies under applicable laws in force in Australia and New Zealand. In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage (including but not limited to expenses you may incur in making a claim under the guarantees). You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure

Exide Technologies products can be warranted at any location that sells Exide Technologies products around Australia and New Zealand. It is important that the consumer keeps their receipt.  If the warranty has to be exercised, the replacement battery will carry another full warranty period. 

 

 PRODUCT TRAINING

STANDARD WARRANTY TERM 

 CONDITIONS

Extra

36 months/60,000KM private use

18 months for commercial use.3 months for Taxi

Endurance Plus

24 months/40,000KM private use

12 months commercial use.3 months for Taxi

Endurance

24 months/40,000KM private use

12 months commercial use.

Nil Taxi

Low Maintenance

12 months/20,000 KM private use

6 months commercial use.

Nil Taxi

4x4 Light Truck

12 months/100,000 KM

 

Heavy Commercial

12 months/100,000 KM

 

Extreme

24 months private use/150,000 KM

18 months/150,000KM commercial

Marine Starting

12 months

 

Marine Stowaway

18 months

 

Stowaway Leisure Cycle

12 & 15 months

 

Select Orbital

12 months

 

Semi Industrial Cycle Duty

6 months

 

Industrial Deep Cycle

12 months

 

Gel

12 months

 

Small Sealed Lead Acid

6 months

 

Large Sealed Lead Acid

6 months

 

Motorcycle (sealed)

12 months

 

Motorcycle (conventional)

12 months

 

Other factors that can cause premature failure of a battery include:

 

  •  Charge Rates   
  •  Excessive Vibration
  •  High Loads             
  •  Electrical System Faults
  •  Faulty Terminals       
  •  Stop/Start Motoring
  •  Sulphation             
  •  Other

For further advice, please contact Exide Technologies by phoning 1800 800 811 for Australia or 0800 651 611 for New Zealand or by completing the online contact us form on this website.